Key pillars of Mosbet's data protection at a glance
All transactions and personal data on Mosbet are secured with 256-bit SSL encryption, making them unreadable to hackers or any third party.
Your data is stored on encrypted servers. Regular security audits and penetration testing are conducted to ensure data protection.
Mosbet never sells your personal information to advertisers or third parties. Your data is used solely for the purpose of providing our services.
National ID documents and other materials submitted for identity verification are stored in a secure vault, and any unnecessary copies are deleted once verification is complete.
Mosbet uses only essential and performance cookies. You can disable cookies at any time through your browser settings.
You have the right to view, correct, and delete your own data. Contact support and we will take action within 30 days.
Summary: Mosbet takes your privacy seriously. We only collect information necessary to provide our services and never share it with third parties without your consent.
Mosbet (mosbet.run) is an internationally licensed online gaming and Sports Betting platform. This Privacy Policy has been established to ensure transparency between Mosbet and its users regarding the collection, use, and protection of data.
This Privacy Policy applies whenever you browse the Mosbet website, register, make a deposit, or use any of our services. Continued use of the platform constitutes your acceptance of this policy.
This policy has been written in Bengali to help users in Bangladesh understand it easily. In the event of any ambiguity between language versions, the English version shall prevail.
Mosbet collects two types of information – what you provide directly and what is collected automatically.
| Data Type | What information | When it is collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During registration and KYC verification |
| Contact information | Email address, phone number, postal address | Upon registration |
| Financial information | Mobile Pay/Nagad number, transaction history | Deposits & Withdrawals |
| Gaming information | Betting history, wins and losses, bonus usage | While using the platform |
| Technical Information | IP address, device information, browser | Automatically |
| Cookie Information | Session data, preferences, usage patterns | While browsing |
Please note: We never store your full bank account number or password. Payment details are kept using a tokenized method.
Mosbet collects information through several methods, each of which is transparent and based on user consent.
Mosbet uses your data only for specific, legitimate purposes. No data is used beyond what is necessary.
Marketing communications: If you no longer wish to receive promotional emails or SMS messages, you can unsubscribe at any time by contacting our support team.
Mosbet does not sell your personal information. However, data may be shared in the following limited circumstances:
Mosbet uses cookies to keep the website running smoothly and to improve your browsing experience. We use three types of cookies:
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
We do not use: Third-party advertising trackers, fingerprinting, or cross-site tracking cookies.
Mosbet does not retain data longer than necessary for its intended purpose. Retention periods vary by data type:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal Obligations |
| Transaction records | 7 years | Financial Regulatory Compliance |
| KYC Documents | 5 years after verification | AML Compliance |
| Support conversations | 2 years | Service Improvement |
| Server logs | 90 days | Security Analysis |
| Cookie Data | Session or 1 year | User preferences |
Every registered user on Mosbet has the following rights regarding their personal data:
You may request to know what personal information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your account and data, provided there are no outstanding legal obligations.
You may request a download of a copy of your personal data.
You may request that we stop using your data for specific purposes.
You have the right to opt out of promotional communications at any time.
To exercise any of these rights support@mosbet.run. A response will be provided within 30 days.
Mosbet uses industry-leading security technology to protect your data. Our security layers include:
Stay alert: Mosbet will never ask for your password or OTP via email or SMS. Any such message is fraudulent – please contact us immediately.
Mosbet does not knowingly collect information from anyone under the age of 18. If a minor has registered by mistake and this comes to our attention, the account will be immediately closed and all associated data will be deleted.
Parents are encouraged to monitor their children's internet activity. If you believe your child has registered on Mosbet, please notify us immediately at support@mosbet.run.
Mosbet may update this Privacy Policy from time to time. For significant changes, we will:
Continued use of the platform after a new policy is published will be considered your automatic acceptance of the updated terms. If you do not agree, you may request that your account be closed.
For any privacy-related questions, requests, or complaints, please reach out to our Data Protection team:
Email: support@mosbet.run
Enter subject: "Privacy Request – [your subject]"
Response time: within 30 business days
Language: You can reach us in Bengali or English
For more details, please visit our FAQ page view or Terms & Conditions Read.